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Advocacy & Education CUcorp Networking News & Publications Resources & Services
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| 15800 North Haggerty Road •
Plymouth, Michigan 48170 • Phone: 800.262.6285 • FAX: 734.420.1540 Copyright 2003, Michigan Credit Union League |
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Having a CEO succession plan will reassure staff and provide for a smooth transition of leadership. 
You can build loyalty even when you can't honor a customer's service request just by using the simple technique of telling "why” before "what." 
With the national attention being paid to the issue of financial literacy, the question arises: What can each of us do to help our members learn about financial matters and the options for saving and investing that are available to them? 
Many managers hate giving out perform-ance reviews. The process has a nasty reputation, since employees often hate getting any kind of criticism, no matter how diplomatically delivered. 
Workplace stress isn’t something that should be overlooked.